Often, one of the most striking differences between independent & chain restaurants is the sense of urgency they place on getting their...

Do you know what each item on your menu is costing you? When is the last time you updated your menu cost? If it's been more than 3 months...

On 11th Oct, last week's Blog I presented, creating or clarifying your restaurant's unique “Experience Proposition”. I mentioned that one...

There are basically two ways to improve profitability, 1) lower costs and/or 2) boost sales. Nothing new about this, but it's surprising...

Do you happen to know your restaurant's unique Experience Proposition? You SHOULD!! Your restaurant's success depends on it. At the...

I have a friend who just called me up over the weekend to consult on an existing business (currently as a shareholder) nearby Plaza Mont...

Three simple STEPS with respect to business success; Find out what people want… Go out and get it… Give it to them… While the message is...

Does it matter if your guest orders the Char Kueh Tiaw or your signature Nyonya Laksa? What about for dessert, the home made Sago Gula...

Although it's a challenging time to be selling a business in most markets, profitable restaurants that are generating a healthy cash flow...

The quality and consistency of your guest experience determines your success. Sure, you know that but grasping the reality and...